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How to get help in an Emergency

Now that you have your own place, you need to know what to do in case of an emergency.

First and foremost, always remember that for any major emergency, please call 911 right away. If you have house fire, home invasion, medical emergency, or other major issue, always call 911 immediately.

Your safety is our utmost importance. Please remember that emergency services are here to help you.

If you have an emergency maintenance problem at your Athens Ohio rentals, please contact our maintenance department. You can do this in a few ways.

college students enjoying apartmentIn the case of a major maintenance issue, we want you to call our 24-Hour Emergency Maintenance Line. This means if you have problems that need immediate attention such as a water leak. The phone number is 740-541-3381. Please call if you have emergency maintenance issues.

University Rentals offers a fulltime maintenance department. When you move in, you will have access to a specific maintenance professional. You will also have access to the maintenance professional’s phone number for when you have maintenance issues.

With all maintenance issues, you are also strongly encouraged to turn in a maintenance request form.

These forms help us track and follow up on any maintenance issues. We use the forms to help you, and we hope you will fill them out with each issue.

Again, if it is an emergency, please call the emergency maintenance number first at 740-541-3381.

A big part of your Ohio rent goes toward the maintenance and upkeep of your Athens rentals. We want you to contact us whenever you have a problem with your apartment or house for rent.

Maintenance and safety tips

We are also proud to offer you Maintenance and Informational Videos on our website. The videos provide you with useful tips on a wide range of topics, including:

  • Cleaning a dryer lint trap
  • Unclogging a toilet
  • Getting rid of ants

ou students in yardWe also offer information on Fire and Safety Tips, and we strongly encourage you to watch these videos.

Whether this is your first time living in a rental unit, or you have rented before, these tips are important. We want you to enjoy where you live and we want you to stay safe. The safety tips include videos on topics such as:

  • Fire safety for college students
  • Carbon monoxide
  • Indoor electric safety.

And finally, let us stress one more time. If you have a major emergency, please call 911 for Athens County’s emergency services. If you have a major maintenance emergency, please call the 24-hour maintenance request line at 740-541-3381.

For all other maintenance request or questions, please check out our maintenance request form, or contact our office. For more information on the best apartments for rent in Athens, talk to our leasing agents today.

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